Contact us

Please feel free to contact ACEPC customer service.

Customer service email:

Business Collaboration Email:

Phone: +1 (413) 445-1651

Business Address: 42-46 Tai Lin Pai Road, Kwai Chung, New Territories Hong Kong SAR

**Please have the following information available before calling support for faster service:

1. Model name
2. Product S/N
3. Device( so you can instantly check and deal with operation )
4.Order number

**If you are in need of repair(s) to your product, please have the following information readily available:
1. Order number(to check your warranty status)
2. Model name
3. Product S/N
4. Problem
5. Device

Before sending your product to our Repair Centers, please ensure to back up your data.

If you are sending your product for repair due to a power related issue, please include the AC adapter and power cord with the device.